Respondents to two anonymous surveys sent to 16,000 post office operators before the final phase of the inquiry into the Post Office Horizon IT scandal began, found thousands continue to encounter problems with the Horizon IT system.

If you work as a post office operator, we would like to hear from you. What kind of issues have you experienced with the Horizon IT system? Did you encounter any shortfalls or surpluses in your accounts? If the issues were resolved, how?